bd99bd Privacy Policy
Your privacy is important to us. This policy explains exactly what personal data bd99bd collects, why we collect it, how we use it, and the rights you hold over your information as a player on our platform.
Our Privacy Commitments Your Rights
Six core commitments that define how bd99bd handles your personal information every day.
SSL Encryption on Every Connection
Every page, transaction, and account session on bd99bd is protected by SSL encryption. Your login credentials, payment details, and personal data travel over an encrypted channel that prevents interception.
We Never Sell Your Data
bd99bd does not sell, rent, or trade your personal information to unaffiliated third parties for their marketing purposes — ever. Your data is used solely to operate, improve, and secure your experience on our platform.
Purpose-Limited Data Collection
We only collect the personal data that is strictly necessary to provide our services, verify your identity, process payments, and fulfil our legal obligations. We do not collect data speculatively or beyond what is needed.
Full Transparency on Data Use
This Privacy Policy provides a complete account of every category of data we collect and every purpose for which it is used. There are no hidden data practices at bd99bd. What you read here is exactly what we do.
Access, Correct, and Delete Your Data
You have the right to request a copy of the personal data we hold about you, correct any inaccuracies, and in certain circumstances request deletion. Contact our support team to exercise any of these rights at any time.
Opt Out of Marketing at Any Time
Promotional communications from bd99bd are entirely optional. You can withdraw your consent to receive marketing messages at any time through your account settings, with no impact on your ability to use the platform.
1 Who We Are and How to Contact Us
bd99bd operates the online casino and sports betting platform accessible at bd99bd.pro. For the purposes of this Privacy Policy, bd99bd acts as the data controller in respect of all personal data collected from players and visitors to the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which your personal data is handled, please contact our support team using the details below. We aim to respond to all privacy-related enquiries within five business days.
Contact: [email protected] (plain text — not a clickable link). Our support team is available 24 hours a day, seven days a week via live chat on the platform.
This Privacy Policy was last updated in January 2026. We will notify registered players of any material changes via the contact details held on file before those changes take effect.
2 What Personal Data We Collect
bd99bd collects personal data in the following categories, depending on your interaction with the platform:
| Data Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, national ID or passport number |
| Contact Data | Bangladeshi mobile number, email address, district or city (e.g., Dhaka, Chittagong, Sylhet) |
| Financial Data | bKash/Nagad/Rocket mobile wallet numbers, bank account details, transaction history in ৳ |
| Account Data | Username, encrypted password, account balance, bet history, bonus redemptions |
| Technical Data | IP address, device type, operating system, browser type, session timestamps |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature interactions |
| Verification Data | Government-issued photo ID, proof of address, selfie for identity verification |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or political opinions. If you disclose any such information voluntarily in support communications, we will handle it with the highest degree of care and will not use it for any purpose beyond resolving your query.
3 How We Collect Your Personal Data
bd99bd collects personal data through the following channels:
- Direct Interaction: Data you provide when creating an account, completing identity verification (KYC), making a deposit or withdrawal, contacting support, or submitting a complaint.
- Automated Technologies: As you interact with the platform, we automatically collect technical and usage data using cookies, server logs, and similar tracking technologies. This data helps us ensure platform stability, detect fraud, and improve the user experience.
- Payment Processors: When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a bank card, our payment processing partners share transaction confirmation data with us to reconcile your account balance.
- Identity Verification Partners: Where we use third-party KYC service providers to verify your identity, those providers may share the outcome of their verification checks and supporting documentation with us.
- Fraud Prevention Agencies: We may receive data from fraud detection and anti-money laundering screening services to help us identify and prevent financial crime on the platform.
4 How We Use Your Personal Data
bd99bd uses the personal data we collect for the following specific purposes, each of which rests on a defined legal basis:
- Account Registration and Management: To create and maintain your player account, verify your identity, and ensure only one account per player exists on the platform.
- Payment Processing: To process deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method, and to maintain accurate transaction records.
- Identity and Age Verification: To confirm that you are at least 21 years of age and that your identity matches the details provided at registration, in compliance with our responsible gaming obligations.
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance with account or transaction issues in a timely and effective manner.
- Fraud Detection and Prevention: To monitor account activity for signs of fraudulent behaviour, money laundering, collusion, or any other prohibited activity as defined in our Terms & Conditions.
- Platform Improvement: To analyse how players interact with bd99bd — which games are most popular, where users encounter friction, and how the overall experience can be enhanced.
- Responsible Gaming Compliance: To monitor betting patterns and identify players who may be showing signs of problem gambling, enabling us to proactively offer support tools such as deposit limits or cooling-off periods.
- Marketing Communications: To send you information about bd99bd promotions, bonuses, and new features, where you have given explicit consent to receive such communications. You may withdraw this consent at any time.
- Legal Compliance: To fulfil our obligations under applicable laws, including anti-money laundering requirements, and to respond to lawful requests from regulatory or law enforcement authorities.
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
5 Sharing Your Personal Data
bd99bd does not sell or share your personal data with unaffiliated third parties for their own commercial purposes. We may share your data with the following categories of trusted service providers who process data on our behalf and under our instruction:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks in Bangladesh receive the minimum data necessary to process your transactions securely.
- Identity Verification Providers: Third-party KYC service providers who assist us in verifying player identities and ages as part of our responsible gaming and anti-fraud obligations.
- Fraud Prevention and AML Screening Services: Specialist agencies who help us detect suspicious transactions, prevent money laundering, and protect the integrity of the platform.
- Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised or pseudonymised session data for the purpose of game performance analytics and fairness auditing. These providers do not receive your full identity data.
- IT and Cloud Infrastructure Providers: Hosting, database, and security service providers who store and process platform data on secure servers. All such providers are bound by strict data processing agreements.
- Legal and Regulatory Authorities: Where required by applicable law or in response to a valid legal request, bd99bd may disclose personal data to law enforcement agencies, courts, or regulatory bodies. We will notify you of such disclosures where legally permitted to do so.
All third-party service providers who process personal data on behalf of bd99bd are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than the specific service they provide to us.
6 Data Retention
bd99bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
- Active Account Data: Retained for the full duration of your account relationship with bd99bd, plus a minimum of five years after account closure to comply with anti-money laundering record-keeping requirements.
- Transaction Records: Financial transaction data, including deposit and withdrawal histories, is retained for a minimum of five years from the date of the transaction.
- Identity Verification Documents: Copies of identification documents submitted during KYC verification are retained for five years from the date of submission or account closure, whichever is later.
- Support Communications: Customer support chat logs and email correspondence are retained for three years from the date of the most recent interaction.
- Marketing Consent Records: Records of your marketing preferences and consent history are retained for the duration of your account plus two years after closure, to demonstrate compliance in the event of a complaint.
- Technical and Usage Data: Anonymised or aggregated analytics data may be retained indefinitely for platform improvement purposes, as it no longer constitutes personal data once fully anonymised.
When personal data is no longer required for any lawful purpose, bd99bd will securely delete or irreversibly anonymise it in accordance with our data disposal procedures.
7 Your Data Rights
As a player on bd99bd, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] (plain text — not a clickable link):
- Right of Access: You may request a copy of all personal data that bd99bd holds about you, together with information about how it is being used. We will respond to access requests within 30 days.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic profile information directly through your account settings at any time.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data. This right is subject to limitations where retention is required for legal compliance, fraud prevention, or the resolution of outstanding disputes.
- Right to Restriction: You may request that we restrict the processing of your personal data in certain situations — for example, while you contest the accuracy of data we hold.
- Right to Data Portability: Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to bd99bd directly.
- Right to Object: You have the right to object to the use of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though this right is subject to our overriding need to prevent fraud and ensure platform security.
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
bd99bd will not charge a fee for handling data rights requests submitted in good faith. We may ask you to verify your identity before processing a request to protect against unauthorised access to your data.
8 Data Security
bd99bd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and the bd99bd platform is encrypted using industry-standard SSL/TLS protocols.
- Encrypted Password Storage: Account passwords are never stored in plain text. They are hashed using a strong cryptographic algorithm so that even bd99bd staff cannot view your password.
- Access Controls: Access to personal data within bd99bd's systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate business requirement may access player data.
- Regular Security Audits: The bd99bd platform undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
- Fraud Monitoring: Automated fraud detection systems monitor account activity in real time to detect and respond to suspicious patterns promptly.
While bd99bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bd99bd will notify affected players promptly and take immediate steps to contain the breach and mitigate its impact.
You also play a role in keeping your data secure. Please use a strong, unique password for your bd99bd account and never share your login credentials with any third party.
9 Children and Minors
The bd99bd platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory part of the registration process, and all accounts are subject to KYC checks that confirm the account holder meets the minimum age requirement.
If bd99bd becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated funds will be frozen pending investigation, and the data will be securely deleted as soon as practicable. If you believe that a minor has registered an account on bd99bd, please notify us immediately at [email protected] (plain text — not a clickable link) so that we can take appropriate action.
10 Changes to This Privacy Policy
bd99bd reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via their registered contact details or through a prominent notice on the platform prior to the changes taking effect. The updated policy will always display the date on which it was last revised at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the bd99bd platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes and your continued consent to the processing of your personal data as described.
If at any time you have concerns about an update to this Privacy Policy, please contact our support team before continuing to use the platform. We are always available to discuss any aspect of our data practices with you.
Continue on bd99bd
Now that you understand how bd99bd protects your data, explore our platform with confidence. Cricket betting, live casino, slots, and more — all for verified players aged 21 and above.
Every transaction, session, and account action on bd99bd is protected by SSL encryption. We never sell your data. We only collect what we need to deliver a safe, fair, and enjoyable gaming experience for Bangladeshi players.